AUSLANKA Screens & Robes is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, store and protect your personal information.
1. Collection of Personal Information
We may collect personal information from you when you:
- Contact us via phone, email, or our website.
- Request a quote or book a consultation.
- Use our website or engage with our social media.
- Make a purchase or payment.
The personal information we collect may include your name, contact details, address, email, phone number, and any other information relevant to providing our products or services.
2. Use of Personal Information
We use your personal information to:
- Provide you with our products and services.
- Respond to your enquiries and process quotes or orders.
- Improve our services and website.
- Send you updates, promotions, or newsletters (only if you have opted in).
We do not sell, rent, or trade your personal information to third parties.
3. Storage and Security
We take reasonable steps to ensure that your personal information is stored securely and protected from misuse, loss, or unauthorised access. Your information may be stored electronically or in hard copy, and only authorised staff have access to it.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and track website performance. These tools may collect non-personal data such as your browser type, device information, and pages visited. You can choose to disable cookies via your browser settings.
5. Third-Party Services
We may use third-party tools or platforms to assist in delivering our services. These providers are required to maintain the privacy and security of your information and comply with relevant Australian privacy laws.
6. Accessing or Updating Your Information
You have the right to access the personal information we hold about you and request corrections if needed. Please contact us if you would like to make such a request.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website.
8. Contact Us
If you have any questions or concerns about how we handle your personal information, please contact us:
AUSLANKA Screens & Robes
Email: info@auslankaps.com
Phone: 044 99 59 442
